Tag Filter Problem

[nickgk]

Hello,

I am having a problem with some of my tags not returning any products. The tags that do not work have a number (1) next to them to indicate there are products associated with them. The clear filter function seems to work fine. I checked the kk_tag_to_product table and the tag id to product association looks good there. I have removed the product from this tag group and added a different one to no avail. Does anyone have any idea what I should look at to solve this? Many Thanks.

Regards,
Nick

[ryan]

Hi Nick,

Some questions:

• Do you get any exceptions in the log when you click on the tag ?


• Is the product that you are supposed to see, visible in the category when no filters are applied ?


• Do some tags work as you expect them to work ?