Hello,
I am having a problem with some of my tags not returning any products. The tags that do not work have a number (1) next to them to indicate there are products associated with them. The clear filter function seems to work fine. I checked the kk_tag_to_product table and the tag id to product association looks good there. I have removed the product from this tag group and added a different one to no avail. Does anyone have any idea what I should look at to solve this? Many Thanks.
Regards,
Nick
Hi Nick,
Some questions:
- Do you get any exceptions in the log when you click on the tag ?
- Is the product that you are supposed to see, visible in the category when no filters are applied ?
- Do some tags work as you expect them to work ?