Hello,
I am using "Enables Checkout Without Registration". When a returning customer clicks "My Account" He gets the login screen with the following message:
"I am a returning customer. If you have already shopped at our store but never registered, please click on the Password Forgotten link below and we'll send you a password."
When the customer requests a new password, he gets the following message, even though he is in the system (viewed through konakart admin app) and has previously completed an order:
"The E-Mail Address was not found in our records, please try again"
The customer has no way of registering. Is there a workaround for this? It seems that the code that sends the email is not open source:
kkAppEng.getCustomerMgr().sendNewPassword(localForm.getEmailAddr());
Thanks,
Bob
I am using Konakart version 3.2.0.0.
Hi,
The problem is actually the message. It shouldn't say that. If a customer wants to register he has to go through the registration process. We'll fix the message catalog for the next release.