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Is there a reason why there's been no response to this issue? Or if it's not an issue, shouldn't there be a polite informing as such?

Releasing a version of a product that breaks working functionality seems to be a major misstep, and deserves acknowledgment of the issue at the very least, and a solution or promise of one would be nice too!

I can verify this.

In Konakart 2.2.6.0, when you would open up an invoice from the Orders page and hit print, the __printingFrame iframe would fill with the invoice HTML for printing. I could see this by using javascript to open up the iframe.

In Konakart 3.2.0.0, there is no invoice HTML source code. In IE, it displays "[object]" and in Firefox it displays "[object HTML TableElement]".

It doesn't seem as if the .vm template files have changed significantly, so I'm guessing it is something else. Any help would be appreciated. We have a client that was relying upon this functionality when it worked in the previous version of Konakart. Thanks.

A question for a KonaKart admin, maybe with a little light to shed.

We have an existing database of products/customers/orders. Had no problem with data-mapping the products and categories into the KK tables. They showed up fine in the admin system.

With customers, it's a different story so far. I manually inserted 1000 customers as a test bed, along with affiliated customers_info and address_book records. In the admin system, on the Customers panel, it says "Displaying 1 to 12 (of 1054 customers)" but none of my inserted customers is listed. If I search on last name "Smith", it says "Displaying 1 to 6 (of 6 customers)" but there are no listings whatsoever.

Obviously something's not quite right with my data. Wondering if a KonaKart guru might be able to tell me why it knows how many records exist, but won't display them? Is there some value in each record that might be sort of nulling out the whole record when it's returned to the admin? I don't think it's a caching issue or anything like that.

Thoughts?

Was this ever solved? I'm seeing the same issue.

Running the Authorize.net module, it is hitting CheckoutServerPaymentSubmitAction, no exceptions thrown, but after it sets the values in the PaymentDetailsIf object, none of those values are updated in the database. I haven't done anything to the action class. If need be, I'll manually update the database, but shouldn't this work already? Thanks for any insight.

Yeah, the KK server is my local machine and the database server is on the network (currently going extra "distance" through the VPN). Without being able to get into the code that threw that error, I guess I'll just have to wait and test it again when I get back to a more normal network scenario.

I've been working locally with KK for a couple weeks, trying to get a storefront ready for a live server. In general I've been able to solve errors and exceptions, but haven't had luck with this one.

Running one page checkout, no registration required. I am checking out using a customer who already exists (e-mail is in the database) but not logging in. i.e. Just filling out the first checkout delivery address form and letting it change my password etc. It gets to the order confirmation page fine, but when I click to submit, I get the following exception in the browser window (not the Tomcat window):

Code Select Expand

The details of the malfunction are :

Exception Name = com.konakart.app.KKException
Exception Message = The order must contain at least one OrderTotal object
Exception Stack Trace =
at com.konakart.bl.OrderMgr.saveOrder(Unknown Source)
at com.konakart.app.KKEng.saveOrder(Unknown Source)
at com.konakart.al.OrderMgr.saveOrder(Unknown Source)
at com.konakart.actions.CheckoutConfirmationSubmitAction.execute(CheckoutConfirmationSubmitAction.java:144)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:414)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:595)

I thought maybe just restarting the server would do it, because it seemed to work once, but then the problem occurred again later. Also, just now I hit back, tried again, and was taken to the payment page and checkout finally completed, but then my next test order has come up against the same error.

I am working on this from home and hitting a remote database server through a VPN, so network connectivity is a bit laggy. I wonder if that might be related.

Any help would be appreciated.