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Product Returns

Started by bubba64, July 21, 2009, 04:08:19 am

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bubba64

I was looking through the konakart docs about product returns and credit card refunds. The documentation seems a bit limited on this functionality. Creating RMAs is simple enough, its the processing of the refund that needs help.

Can you point to any examples or provide some examples for configuration of this option with one of the payment options (ie Authorize.net)?

trevor

You've guessed that the way to do it is to provide the refund through the payment gateway  :)

The actual implementation is so specific to each gateway and depends on many factors (especially on whether or not credit card details are stored) that we don't have a default implementation.