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Enables Checkout Without Registration

Started by devnull_1337, December 06, 2007, 06:11:59 pm

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devnull_1337

hi,

how does the store config "Enables Checkout Without Registration" option work?
from its name one would assume that this would allow someone to check out w/o having to register.
i tried it both with one page checkout and the regular checkout, it does not seem to work.
i can't proceed with the checkout if i don't complete the registration page.

i have looked at the gwt code of one page checkout and i can't seem to find any reference to this config option.

is this for a future implementation?


daniel v. demecillo ii

pete

Quote
how does the store config "Enables Checkout Without Registration" option work?
from its name one would assume that this would allow someone to check out w/o having to register.


The way osCommerce works is that you have to go to a registration page and sign up and then log in on a separate page in order to be able to proceed to checkout. This is cumbersome for someone who just wants to buy a product as quickly as possible.

With our one page checkout, when you want to checkout you have to enter your email address and it detects whether you are a registered customer or not. If you are registered you are asked for your password and then can checkout immediately. Otherwise you are asked for your address (note that you can disable date of birth to make it look just like an address) which we need for the order anyway. At this point we also ask for a password which is just one extra piece of information. We considered not even asking for that but then a user wouldn't be able to track his order statuses and view his previous orders and would have to enter his address every time etc. which are all features that you get after logging in.

Therefore in all effects you are registering seamlessly during the checkout process rather than being forced to register as a separate action.

Do you have any suggestions as to how we could further improve the customer checkout experience ?

-Pete

rula

Hi KonaKarts,

I have a problem in checkout without registration.

Scene:
1.checkout without registration is disabled
I register, login, add to cart, checkout

2.checkout without registration is enabled (in the meantime)
I add to cart, checkout

Problem:
Customer data from original registration were updated with them from checkout without registration (e.g.phone)
I can't regular login with my old password

I am wrong and where is my problem?

regards, rula




julie

If you decide to allow checkout without registration after a while, you can do one of a few things :

  • Detect the eMail address during the checkout process and check to see whether the customer is already registered. If he is, you can ask him to log in or just to redirect him to the page where he enters his password.

  • Give a warning on the page where these details are entered to ask registered customers to login because otherwise their personal details will be overwritten etc. etc.. i.e. You could provide a link.


rula

Hi julie,
o.k., I will do so as soon as I can use gwt, thanks.
regards, rula