Issue in Image upload through admin portal

[pooja]

Hi,

I am using community version of konakart 7.2.0.0.  I have deployed it on the remote server.

I am trying to add a new product using admin portal. But when I upload an image, it does not work.
I have set the config as:
Image base URL: http://xyz.no.me:8080/konakart/images/
Image base path: /Users/abc/installed_software/konakart/webapps/konakart/images

When I select an image and click on upload, it shows at the bottom "uploading" and upload starts , but at the end nothing happens and image does not get uploaded, while the same thing works on my local machine.

Am I missing something here or is there any issue with the paths?
Please help me.

Thanks in advance.

[pooja]

One more thing, 'Images' tab in the 'Edit product' menu shows image path at the bottom.
e.g. /prod/2/7/B/E/
But it does not get created on the server.

And also, I don't understand how that path is generated. Whether it is random or something else.

Thank you.

[ming]

The directory won't be created until you upload an image.

To find out about the image path take a look at konakartadmin_gwt.properties:

Code Select Expand

# Image Scaling
# Only relevant to the images.tab.version = 2 (new images tab introduced with v6.5.0.0)
# Default, if not specified is "big;360;360 medium;150;150 small;80;80 tiny;60;60"
#
# For each size defn this is   name;height;width
#
# This means that for any uploaded image these four images are created with the following characteristics:
# Image 1:  {product_UUID}_1_big.XXX (360x360 pixels)
#        :  {product_UUID}_1_medium.XXX (150x150 pixels)
#        :  {product_UUID}_1_small.XXX (80x80 pixels)
#        :  {product_UUID}_1_tiny.XXX (60x60 pixels)
# XXX = the original file extension (used if add_extension is not set to false - see below)
#
# Retaining the original aspect ratio:
# Use big;;300     to create an image with width 300 pixels and unspecified height to retain aspect ratio
# Use big;200;     to create an image with height 200 pixels and unspecified width to retain aspect ratio
#
# Create a version identical to the original:
# Use big;;        to create an image with the same height and width as the original

# For best results order the images definitions from large to small
#fbc.kk_panel_editProduct.images.options                    = big;360;360 medium;150;150 small;80;80 tiny;60;60

# Defines whether or not to append a period and an extension to the generated image file names:
#fbc.kk_panel_editProduct.images.add_extension              = false

# Defines how many images are displayed for editing on the Edit Product panel (default is 8)
#fbc.kk_panel_editProduct.images.max                        = 8

# Defines the depth of the directory tree used for constructing image file names (default is 4)
# If 0 is used, all images will placed in the same directory under the Image Base Path
# If >0 the file path is created by using directories named by the first n characters of the UUID
# The purpose of the directory tree for images is to avoid having too many files in each directory so
# you should choose use a high value for the depth if you have a very large number of images.
#fbc.kk_panel_editProduct.images.dir.depth                  = 4

# Defines the name of a directory that will be used to construct a filename for storing the product
# images.  This directory (defaults to "prod") will be added to the Image Base defined for the store.
# It can be left blank if you want no product image directory added at all.
#fbc.kk_panel_editProduct.images.dir.name                   = prod


To diagnose image uploading problems look at your tomcat (or appserver) log.

Try adding the log flag:
log4j.logger.com.konakartadmin.servlet        =  DEBUG