Error adding multiple coupons to promo

[tduffey]

We are finding that when you add a second, third, etc. coupon to a promotion, the "times_used" field gets initialized to the value of the previous coupon.

So, if I create a coupon "test1" and use it 5 times, then come back to the admin tool and add another coupon "test2" the test2 coupon thinks it has already been used 5 times (Be sure you reload the admin tool after using the first coupon and before adding the second coupon).  It's like the coupon edit form is submitting the "times_used" value for the previous coupon.

This is happening in KonaKart 5.0.0 and 5.2.0.  I didn't try a more recent version but also didn't see this particular problem listed in the release notes.

Are we doing something wrong or us this an error?

Tom

[tduffey]

This same thing seems to be happening when adding a coupon through the main coupons page, i.e., not by first selecting a Promo and then going to Coupons.

Inside Marketing -> Coupons if I add a new coupon it ends up having the same "times_used" value as the first one in the list!

Tom

[tduffey]

One more bit of information...it appears the "times used" is being copied from whatever coupon was previously selected in the admin UI.  So, if you select a coupon with X uses and then click new, the newly added coupon will also have X uses.  Our workaround for this problem is to make sure we have a coupon with 0 uses and always select that one first but this is far from ideal.

Tom

[julie]

Thanks for reporting that. We've fixed the problem and it will be available in the next point release for supported customers (probably 3-4 weeks) as well as the next general release for the community.

One way of working around it is to use the custom engine and to customize the insertCoupon() and insertCouponForPromotion() API calls . All you need to do is to set the timesUsed attribute to 0.