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reports will not run when clicked

Started by micahm90, June 20, 2016, 12:03:57 pm

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micahm90

I am trying to run reports but when I click on run nothing happens. I've set the current path to the reports and updated the port number and still nothing happens. I had to use the zip install I'm on a Mac.

micahm90

I read the guide on reporting but there doesn't seem to be any additional information on why a report would not run when run is clicked in the admin reports section. Can anyone help me?

Brian

It's difficult to say why....  for me with a standard installation it just works.

Do you get any clues in the tomcat log?

If you enable Javascript debugging on the browser do you see any useful information?

micahm90

Thanks for your help. While troubleshooting the javascript for konakartadmin I found that it was trying to open a popup window for the reports to run in and popups were being blocked by the browser, so that was the problem. Stop blocking popups and the reports run fine except for two "OrdersInLast25DaysChart.rptdesign and OrdersInLast30DaysChart.rptdesign". Thanks again.